of injury in an emergency situation in which a prompt exit from the vehicle is
required. There is no risk if the buckle is not contaminated and is functioning
normally.
The model number and date of manufacture can be found on a label affixed to
the back of the seat.
Contact Evenflo at 1-800-490-7591 for the free repair kit. Most consumers can
expect to receive their repair kit within two weeks after ordering. While waiting
for the replacement buckle to arrive, if the original buckle is difficult to unlatch,
the buckle can be cleaned to restore functionality. Instructions on how to clean
the buckle can be found at: www.embracebuckle.evenflo.com
There is an error on the English & French warning label stating the restraint
cannot be used on aircraft. This is incorrect. The manual states correctly that
the seat can be used on aircraft. Consumers may call Evenflo 1-937-773-3971
to request correct replacement labels.
On certain Evenflo child car seats manufactured between 2011 and 2014, the
buckle may become contaminated with foreign material, such as food or dried
liquids. Over time, the buckle may become progressively more difficult to
unlatch or become stuck in the latched position.
If this problem occurs, it may be difficult or impossible to unlatch the buckle,
which could delay the removal of a child from the seat and increase the risk of
injury in an emergency situation in which a prompt exit from the vehicle is
required. There is no risk if the buckle is not contaminated and is functioning
normally.
Registered owners will be sent a letter informing them of the issue and directing
them to a dedicated website (www.buckle.evenflo.com) or telephone number
(1-800-490-7591) where they can place their order to obtain a replacement
buckle free of charge, as well as instructions and videos regarding how to
install the replacement buckle.
Non-registered owners of affected car seats, or owners who have moved
should also contact Evenflo at 1-800-490-7591, or register online at:
www.buckle.evenflo.com.
Orders for the free repair kit are being filled on a rolling basis as they are
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