Combi 7100 Series Especificações Página 9
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1.2.2 SYSTEM CAPACITIES
When configuring a system to meet your requirements, select the appropriate number of interface cards listed in
Part 2 of this book to support the various types of switches, trunks, stations, voice mail and miscellaneous func-
tions. Combine both the physical ports of the main cabinet with the virtual ports in virtual cabinets 2 through 5
to build a system as required. Your authorized Samsung Installation and Service Company has special knowledge
and training to do this.
The following table indicates the maximum number of each circuit type or device available in the OfficeServ
7100. The system architecture is designed to be extremely flexible so as to provide a myriad of configurations.
However, it is impossible to accommodate all the maximum numbers of each station or trunk type into one
system.
1.5
Stations
Wireless Handsets
24
Standard SIP Phones
Analog Phones
24
Digital Phones
Samsung IP Phones / Softphone 32
Voice Mail 4
COMBINED TOTAL OF ALL STATIONS TYPES CANNOT EXCEED: 32
Trunks
Standard SIP Trunks
24
Standard H.323 Trunks
Analog Trunks 20
Digital Trunks T1/PRI 23
Networking Trunks 24
COMBINED TOTAL OF ALL TRUNK TYPES CANNOT EXCEED: 24
MAXIMUM STATIONS + TRUNKS + VOICEMAIL 60
Other Devices
Networking Nodes
■ SPNet via QSig
■ SPNet via IP
99
99
Uses available T1/PRI card slots.
Limited by IP Address Table,
MMC 820.
Media Gateway (MGI) Ports 24
Required to connect an IP phone to a TDM
device including paging and background
music and ports used for networking or trunk-
ing. (MGI-16 / OAS + Embedded)
Mobile Extensions (MOBEX)
60
Conferencing Circuits
■ 5 Party Add-On
■ Unsupervised
■ Barge-In
■ Call Record
■ AME
6
6
6
6
6
Six Conference Circuits to be shared by all of
these features.
Common Resources
■ DTMF Receivers/Senders
■ Analog Caller ID Senders/Receivers
■ External Music On Hold (MOH)
■ Voicemail Ports
■ Executive MOBEX Resources
■ Media Proxy Service (MPS) Channels
8
8
1
4
8
16
4 on MCP plus 12 on optional MFM
All on MCP
Optional RCM2 daughter board
Requires CPE and optional MIS
Provides IP to IP conversations without using
MGI channels.
NOTE: DTMF receivers and CID senders are
included on the 8SLI3, 8COMBO3, and 16SLI3
cards to support the analog devices and do
not need to share these system resources.
Paging
■ Audio Output
■ Internal Zones
■ External Zones
1
5
4
1 on MP10a card
(32 members each internal zone)
Requires customer provided
equipment.
Maximum BHCA (Busy Hour Call Attempts) (MP10a) 1,600 (0.45 erl, 90 sec)
- OfficeServ 1
- TABLE OF CONTENTS 3
- 4 BUSINESS FEATURE PACKAGE 4
- 5 GENERAL USER INFORMATION 4
- Convergence: One Solution 5
- PART 1. SYSTEM OVERVIEW 5
- BENEFITS 6
- 1.2 SIZE AND CONFIGURATION 7
- 1.2.1 CABINET LAYOUT 7
- Virtual Cabinet Slots 8
- 1.2.2 SYSTEM CAPACITIES 9
- License 11
- (4DLM + 4DLM + 4TRM) 11
- PART 2. HARDWARE DESCRIPTIONS 13
- 2.2.2 MEDIA CARD 14
- 2.4 DAUGHTERBOARD MODULES 15
- 2.3 INTERFACE CARDS 15
- 4SWM (DATA MODULE) 16
- HARDWARE CAPACITIES 18
- MAXIMUM AOM CAPACITY 18
- 2.6 STATION EQUIPMENT 19
- 2.6.2 iDCS SERIES EQUIPMENT 21
- 2.6.3 DCS SERIES KEYSETS 23
- SMT-i3105 (see Figure 2–16) 24
- SMT-i5210 (see Figure 2–17) 24
- SMT-i5230 (see Figure 2–18) 24
- SMT-i5243 (see Figure 2–19) 25
- SMT-i5264 (see Figure 2–20) 25
- 2.6.6 OfficeServ™ Wireless 27
- Feature Highlights 28
- 2.6.7 SIP DEVICES 29
- PART 3. SPECIFICATIONS 30
- 3.5 RINGS AND TONES 31
- 3.5.1 RING CYCLES 31
- 3.3 ENVIRONMENTAL LIMITS 31
- 3.4 CABLE REQUIREMENTS 31
- 3.5.1a SYSTEM RING CYCLES 31
- 3.5.2 RING 32
- 3.5.3 SYSTEM TONES 32
- 3.6 KEYSET LED INDICATIONS 32
- SYSTEM FEATURES 34
- ACCOUNT CODE ENTRY 36
- ACCOUNT CODE KEY 36
- ACCOUNT CODE KEY – ONE TOUCH 36
- Voluntary 37
- CALL CENTER 39
- EMBEDDED REPORTING PACKAGE 40
- OFFICESERV DATAVIEW 40
- CALL COSTING 41
- CALL FORWARDING 41
- CALL HOLD 42
- CALL PARK AND PAGE 42
- CALL PICKUP 42
- CALL RECORDING 43
- CALL WAITING/CAMP-ON 43
- CALLER ID FEATURES 43
- Caller ID 45
- OfficeServ™ Messenger 47
- CONFERENCE 48
- CONFERENCE GROUP 48
- CUSTOMER SET RELOCATION 48
- DATA SECURITY 48
- DID/DDI Call Limits 49
- DISA SECURITY 50
- DISTINCTIVE RINGING 50
- DOOR PHONES 50
- EXECUTIVE BARGE-IN (OVERRIDE) 50
- Primary Rate Interface (PRI) 52
- MOBILITY SOLUTION 54
- MULTIPLE LANGUAGE SUPPORT 54
- MUSIC ON HOLD—FLEXIBLE 54
- MUSIC ON HOLD – SOURCES 54
- NETWORKING 55
- OfficeServ™ CONNECT 57
- OPERATOR GROUP 57
- Operator 58
- Station Group 58
- Time Based Routing - Plans 59
- Automatic / Manual 59
- Holiday Schedule 59
- RING OVER PAGE 60
- SECRETARY POOLING 60
- SINGLE LINE CONNECTIONS 60
- SIP SERVICES 60
- SPEED DIAL NUMBERS 61
- SPEED DIAL BY DIRECTORY 61
- STATION HUNT GROUPS 61
- STATION PAIR 61
- Special Code Table 62
- VIRTUAL EXTENSIONS 64
- VOICE MAIL 64
- WALKING CLASS OF SERVICE 65
- STATION FEATURES 66
- SMT-i5264 IP 64 BUTTON MODULE 67
- TRI-COLORED LIGHTS 72
- RINGING PREFERENCE 72
- SPEAKERPHONE 72
- STATION LOCK 72
- TERMINAL STATUS INDICATOR 72
- VOLUME SETTINGS 73
- WALL-MOUNTABLE KEYSETS 73
- DISPLAY FEATURES 74
- CALLING PARTY NAME 75
- Call Screen 77
- Agent Screen 77
- SAMPLE DISPLAYS 78
- SAMPLE CALLER ID 79
- SAMPLE UCD DISPLAYS 80
- AUTO ATTENDANT FEATURES 81
- DESCRIPTIONS 81
- SYSTEM ACTIVITY REPORTS 83
- TRANSFER DIRECT TO MAILBOX 83
- VOICE PROMPT PROGRAMMING 83
- WEB PROGRAMMING 83
- VOICE MAIL FEATURES 84
- VOICE PROMPTED PROGRAMMING 89
- UNIFIED VOICEMAIL 89
- 4.6 SAMPLE SMDR PRINTOUT 90
- (WITHOUT CALLER ID) 90
- 4.7 SAMPLE SMDR PRINTOUT 91
- (WITH CALLER ID/ANI NUMBER) 91
- 4.9 UCD CALL STATISTICS 93
- LONGEST QUEUE TIME TODAY 94
- LONGEST QUEUE TIME NOW 94
- 4.10 UCD AGENT STATISTICS 95
- 4.11 SAMPLE TRAFFIC REPORT 96
- 4.12 TRAFFIC REPORT OVERVIEW 97
- 5.2 FCC REQUIREMENTS 101
- 5.4 MUSIC ON HOLD WARNING 103
- 5.5 DISA WARNING 103
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